At Feel Wellness Spa, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This policy outlines the types of information we collect, how it is used, and how we protect your privacy, with particular attention to SMS communication and phone number consent.

1. Types of Information Collected

To provide the best possible spa experience, we collect the following types of information:

• Personal Identification Information: Includes your name, contact number, email address, date of birth, and billing information.

• Health and Wellness Information: Such as your preferences, allergies, and medical conditions relevant to our services.

• Transaction Information: Details about your bookings and payment transactions.

2. Purpose for Collecting Information

We collect your information for the following purposes:

• Appointment Management: To schedule, confirm, and customize services based on your preferences.

• Communication: To notify you of appointments, updates, special offers, promotions, or upcoming events.

• Customer Support: To assist with inquiries, issues, or feedback.

• Service Improvement: To gather insights and enhance our offerings.

3. SMS Communication and Consent

By providing your phone number, you consent to receive SMS notifications regarding your bookings, promotions, and other spa-related communications. These messages are used exclusively for these purposes and will not be shared or sold to third parties. You may opt out at any time by following the instructions in the SMS or contacting us directly. SMS consent and phone numbers will never be shared with third parties for marketing purposes.

4. How Information is Protected and Shared

We respect your privacy and take all necessary precautions to safeguard your information:

• Security Measures: We implement industry-standard security practices to protect your information from unauthorized access, use, or disclosure.

• Internal Use Only: Your information is used solely within Feel Wellness Spa to manage bookings, improve services, and communicate with you.

• No Marketing Sharing: Your personal details, including phone numbers, will never be shared with third parties for marketing purposes.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.

6. Policy Updates

We may update this policy from time to time. Any changes will be posted on our website, with the effective date clearly indicated. We encourage you to review this policy periodically.

Contact Us

For privacy-related inquiries or to manage your SMS preferences, please reach out to us at (516) 931-3222.

Thank you for trusting Feel Wellness Spa with your personal information.